Refund Policy

Exchange Policy:
If for any reason you wish to exchange an item, you can do so within 15 days of purchase using one of the following two options:

Option 1: Exchange from Home
We offer the convenience of exchanging products directly from your doorstep. Our courier partners will collect and replace the items at a charge of Rs. 260/-.

To proceed with this option, please WhatsApp the following details to +923264570000:

Name ____
Order Number ____
New Product Required ____
Old Product ____
Reason for Exchange ____
Additionally, please attach a video of the old product showing the tags still attached/uncut and in original condition.

Option 2: Free In-store Exchange
This service is free of cost. Simply send or drop off the items with the original receipt, original tags attached/uncut, and original packing material to our address:

Maximo Lifestyle
1st Floor, Plaza No. 10, Commercial Broadway, Paragon City, Lahore, Pakistan
Phone: +923264570000

Along with the following details:

Name ____
Order Number ____
New Product Required ____
Old Product ____
Reason for Exchange ____
After inspecting the returned item(s), our team will dispatch the new product(s) you requested.

Note:
Before proceeding with the exchange, please visit www.maximolifestyle.pk to confirm product availability and sizes from any category.

Items that have already been exchanged are not eligible for further return/exchange.

Return for Refund Policy:
At Maximo Lifestyle, we want you to love every product you purchase. If you are not completely satisfied and wish to return an item for a refund, we offer a 15-day no-questions-asked return and exchange policy.

To initiate a return, please send the item(s) with the original receipt, original tags attached/uncut, and original packing material to the following address:

Maximo Lifestyle
1st Floor, Plaza No. 10, Commercial Broadway, Paragon City, Lahore, Pakistan
Phone: +923264570000

Please include the following details:

Name ____
Order Number ____
Reason for Return ____
Account Title ____
Bank Name ____
IBAN ____
Note:
Delivery charges of Rs. 260/- are non-refundable.
Sale/Clearance items are eligible for exchange but not eligible for return.
For any feedback or suggestions, please contact us at support@maximolifestyle.pk